During our October 2017 upgrade, our username and password requirements were updated. Please follow these steps to get online again as quickly as possible:
Step 1: Log into your account - use your email address (not username) and password to login
Click the top right menu, then "my profile" to bring up your profile page.
(or type in this address: https://gaymeeting.com/users/profile )
Click on your username and click "save" button.
If it saves, your chat login via username will now work. If not, you'll be presented with a error that will explain the problem with your username.
Username requirements: 5 characters minimum, 15 characters maximum. Can include latin letters, numbers, underscore and dash. Case insensitive.
Step 2: Update your password - Click the top right menu, then "settings" to bring up your account settings.
Choose "Password" from the menu and update your password.
Tip: You can add a "1" to the end of your password, save it. Then go back and remove the "1" if you'd like to preserve your same password.
If you have completed BOTH steps above and are still unable to login, please click "submit a ticket" at the top of this page, include the username and password you have updated to and we'll investigate and get back to you as soon as possible.